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Privacy Policy

Effective Date: August 1, 2025

 

Banarasi Chhavi (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of its customers and visitors (“you,” “your”) while providing a secure and reliable shopping experience.

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This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase through our website, www.banarasichhavi.com (the “Site”).

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1. Website Infrastructure and Hosting

Our website is built and hosted on the Wix.com platform. Wix provides us with the online infrastructure that enables us to offer our products and services. As such, all data entered, stored, and processed on this website is managed securely in accordance with Wix’s data protection protocols.

Wix is fully compliant with international data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). For more information, please refer to Wix’s Privacy Policy.

 

2. Payment Processing

We use Razorpay as our third-party payment gateway for all financial transactions. By completing a purchase on our Site, you agree to the terms and privacy practices of Razorpay. All payment-related information, including credit/debit card details, is processed securely by Razorpay and is not stored or accessed by Banarasi Chhavi at any stage.

Razorpay is PCI DSS (Payment Card Industry Data Security Standard) compliant and employs industry-standard encryption protocols to ensure the security of all monetary transactions.

For more information, please refer to Razorpay’s Privacy Policy.

 

3. Information We Collect

We may collect the following information through the Site:

  • Name, email address, shipping address, and contact number (voluntarily provided by you during checkout or inquiries)

  • Order and transaction history

  • Non-personal usage data such as:

    • Pages visited

    • Session duration

    • Click behavior and site navigation

    • Browser and device information

Such information is collected through Wix’s built-in analytics tools and cookies to help us improve the Site’s functionality, optimize user experience, and better understand customer preferences.

 

4. Use of Information

We use the data collected solely for the following purposes:

  • Processing and fulfilling your orders

  • Communicating order-related updates

  • Providing customer support

  • Improving website performance and product offerings

  • Ensuring security and fraud prevention

We do not sell, trade, or rent your personal information to third parties.

 

5. Data Security and Third-Party Responsibility

While we take reasonable steps to ensure the protection of your data, please note:

  • Wix is solely responsible for the secure hosting and management of all data processed through our Site.

  • Razorpay is solely responsible for the security and encryption of all payment transactions.

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Banarasi Chhavi does not have access to or control over how these third parties manage and store your data. By using our Site, you acknowledge and agree to the terms of data handling by these providers.

 

6. User Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Right to access or correct your personal data

  • Right to request deletion of your data

  • Right to withdraw consent (where applicable)

To exercise these rights, please contact us at: banarasichhavi@gmail.com

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7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on the Site. We encourage you to review this policy periodically to stay informed.

 

8. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Banarasi Chhavi
Email: banarasichhavi@gmail.com
WhatsApp: +91 9214658423
Website: www.banarasichhavi.com

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